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What are the Use & Care Instructions?

USE LOW TO MEDIUM-HIGH HEAT:

  • High heat is never required due to the excellent thermal conductivity of Swiss Diamond Cookware. Start with low heat and adjust gently upward as needed. Always place your pan on the center of the heating surface.
  • CAUTION: Overheating will damage the cooking surface.


PREHEATING:

  • For optimal performance, place the pan on low - medium heat for 2 to 3 minutes before adding food. To test if the pan is hot enough, sprinkle a few drops of water on the surface. If the water sizzles or beads, the pan is ready. Do not overheat the pan. If the water evaporates instantly, turn the heat down and test again in 3 minutes. There is no need to pre-heat an empty pan for longer than 5 minutes.


COOKING WITH OIL:

  • Swiss Diamond is designed for cooking without oil. If you choose to use oil, always use it in the proper heat setting. For example, extra virgin olive oil and butter should only be used over low heat.
  • CAUTION: Never use nonstick sprays.
  • High-temperature cooking oil
  • Olive oil and butter
  • Non-stick spray


PROPER UTENSILS

  • Silicone, plastic, and wooden tools are the only recommended utensils and should be used with care. Any tool with a sharp point or edge should not be used. Do not chop, cut, or use an electric beater in the pan


OVEN USE:

  • Swiss Diamond cookware is oven-safe up to 500°F (260°C), including lids and ergonomic handles.
  • Please use an oven-mitt when handling heated cookware.

CLEANING:

  • Dishwasher safe; hand wash recommended. Before using for the first time and after each use, wash thoroughly with hot, very soapy water. Do not use abrasive detergents, oven cleaners, or scouring pads. To maintain performance, clean thoroughly after each use. When cookware is not cleaned properly, a thin layer of food residue or oil from fats remains on the surface and may become carbonized when reheated. Carbonized layers will cause food to stick.

STORING:

  • If the pans are nested one on top of the other, we recommend using Swiss Diamond’s felt pan protectors or a soft barrier (such as dishcloth) between each pan to prevent scratches.


WARRANTY

  • Swiss Diamond warrants, to the original owner, that the cookware is free of defects in materials and workmanship. The warranty is voided if the use and care instructions are not followed.
  • To file a warranty claim email: support@mail.swissdiamond.ladesk.com.
  • Swiss Diamond will repair or replace, at Swiss Diamond’s discretion, any item found to have a manufacturer’s defect. Should the defective item no longer be available, for whatever reason, an item of similar function and value will be substituted.
  • Welcome to the Swiss Diamond family!
  • Swiss Diamond is designed to allow the home cook to mix and match by purchasing individual items in alternative sizes to create the perfect collection for your family. Not sure what cookware you need? Please reach out to your favorite authorized Swiss Diamond representative.
  • For more information about Swiss Diamond, visit www.SwissDiamond.com or visit your preferred Swiss Diamond retailer.
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