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Frequently Asked Questions
Use & Care
Certainly. While the scratches pose no threat and won't affect the cookware's performance, we recommend employing silicone or other utensils compatible with nonstick surfaces to maintain the pristine condition of your cooking surface. To avoid potential damage, refrain from cutting or chopping food directly in the pan. Additionally, we advise against using an electric beater or immersion blender; opt for a silicone whisk or other utensils suitable for nonstick surfaces instead. With some tender loving care, your Swiss Diamond cookware is sure to endure for a lifetime! For further details, refer to the comprehensive Use & Care Instructions.
These are the use and care instructions for Swiss Diamond Classic, and Induction. You can also download the use & care instructions for all of our lines. Read More.
- Swiss Diamond cookware is oven safe up to 260°C (500°F), making one-pan meals a breeze.
- Use pot holders when removing pans, as handles get hot.
- Avoid broil and keep a distance from heating elements to prevent exceeding recommended temperatures.
- For single-pan use, center the cookware in the oven; for crowded ovens, place it as close to the middle as possible.
- Check out the Italian Turkey recipe from Mummy Mishaps for delicious inspiration with Swiss Diamond cookware.
Swiss Diamond products boast cast aluminum for excellent heat transfer and strength. Here's how to keep the uncoated aluminum base of your Swiss Diamond Classic pans gleaming...Read More.
Certainly, Swiss Diamond cookware is dishwasher safe for both the top and bottom racks. However, depending on your choice of dishwashing detergent, you may observe a powdery gray residue on the pan's base. This residue results from a reaction when the aluminum base interacts with certain dishwashing detergents. Read More.
If you've noticed a difference in your Swiss Diamond cookware's performance, there might be a few common mistakes contributing to the issue. Here's a closer look...Read More.
Given the exceptional heat conductivity of Swiss Diamond cookware, it's advisable to use lower heat settings than you might be accustomed to. We recommend avoiding the top 25 percent of your stove's heat settings...Read More.
Absolutely! Swiss Diamond cookware is designed for oil-free cooking, making it easy to cut down on fat and calories. For best results without oil, preheat the pan over medium heat for two to three minutes before adding food.
Not only does Swiss Diamond support healthy cooking, but its handles are also rivet-free, preventing food build-up and bacterial growth. Recognized by the American Vegetarian Association, Swiss Diamond is recommended for vegan and vegetarian meals. Explore our blog for more on heart-healthy cooking or try our nutritious recipes!
No, we do not recommend marinating or storing food in Swiss Diamond nonstick cookware. Extended contact with acids found in marinades, tomato sauces, and certain foods may lead to the breakdown of the coating over time. While cooking with sauces and acidic foods poses no problem, prolonged exposure during marination or storage can cause damage. Foods high in acid or alkaline content, such as tomatoes, citrus fruits, sodas, coffee, cheeses, and peppers, fall into this category. For marinating or storing food, we advise using glass storage containers as a precautionary measure before or after cooking.
Restoration
Swiss Diamond, like all quality nonstick cookware, requires following specific Use & Care Instructions to maintain optimal performance. Read More.
Material
Swiss Diamond cookware revolutionizes kitchen experiences with its groundbreaking nonstick coating infused with real diamonds. Here's why diamonds truly become a chef’s best friend...Read More.
Our range of Diamond-coated products, including Swiss Diamond Classic, Induction, and HD Pro, is crafted in Sierre, Switzerland. On the other hand, Swiss Diamond Premium Steel, Prestige Knives, Kitchen Tools, and Electrics are meticulously designed in Switzerland and manufactured to our stringent standards in the P.R.C.
Except for the HD Pro Stainless Steel line, Swiss Diamond cookware is exclusively crafted from cast aluminum, featuring a high-quality nonstick coating. The choice of aluminum offers numerous advantages, including its lightweight nature, resistance to corrosion, and exceptional thermal conductivity. Read More.
Explore our newest product line, Premium Steel, brought to you by the creators of Swiss Diamond® – renowned for revolutionary diamond-reinforced nonstick cookware. This innovative collection is designed for all cooktops, delivering unparalleled value. For additional details, visit the Premium Steel page.
Our XD coating is our latest and greatest nonstick coating, further revolutionizing our already ground breaking HD coating. XD has 20% more diamonds, equating to 40% better food release and makes it 40% more durable. With up to 240,000 diamond crystals per pan, XD can tackle any kitchen task and can even be put in the oven up to 500°F.
Absolutely! Swiss Diamond International is dedicated to producing the world's highest-quality nonstick cookware from our factory in Sierre, Switzerland. Here are some key features that set Swiss Diamond apart...Read More.
Absolutely! Swiss Diamond prioritizes eco-friendly practices. Follow Use & Care guidelines for extended cookware life. When it's time to replace, our fully recyclable aluminum bodies reduce landfill waste globally.
Key eco-friendly steps:
- 100% hydroelectric power in our Swiss Alps facility
- Water sourcing from an undrinkable source for coating and cooling
- In-house nonstick coating manufacturing reduces transportation and packaging waste
- Recycling excess nonstick components
- Continuous, efficient furnaces powered by natural gas, running 7 days a week.
Experience the pinnacle of craftsmanship with our premium stainless steel cookware. Each piece is meticulously crafted by stamping a single sheet of Stainless Steel, an induction base plate, and an aluminum core. The 18/10 body, aluminum core, and 18/0 base undergo a high-temperature process, then face a forceful impact (between 16-20,000 tonnes) to seamlessly fuse all three layers into one. Using bonded encapsulated base technology ensures even distribution of the core throughout the encapsulation. With a formidable force of 16-20,000 tons, the production process guarantees a permanent bond between the base and the cookware body. The superior advantage of impact bonding lies in the consistent evenness of the core.
Certainly. Gray marks and residue are common concerns with white cast iron sinks, including those from Swiss Diamond and other cookware brands. According to Kohler, a renowned cast iron sink manufacturer, these marks occur when pots, pans, or metal objects contact the sink's surface, leaving a gray mark. This residue is not embedded but rests on the sink's surface. Kohler suggests preventing this by using a non-slip mat or stainless steel rack at the sink's bottom. Gently placing items in the sink, instead of dropping or sliding them, is also recommended. While typical cleaners usually remove these marks easily, Kohler offers a Cast Iron Sink Cleaner designed for this purpose. This cleaner, combined with a wine cork, is recommended by Kohler for cleaning white enameled cast iron sinks and restoring shine.
Absolutely! We're proud to share that Swiss Diamond products have been tested and awarded the American Vegetarian Association (AVA) Certification for our nonstick cookware. The AVA emphasizes that our cookware, with its high-quality nonstick coating and overall craftsmanship, is particularly well-suited for preparing vegetarian and vegan dishes. AVA Executive Director Len Torine commended the Swiss Diamond fry pan, noting its exceptional performance, saying, "There was virtually no sticking of any food particles during our tests, and we were impressed that not even melted cheese would stick to the pan." Explore our Gluten-Free Vegetarian Frittata recipe tailored for your Swiss Diamond cookware!
Distinguishing between Swiss Diamond Cookware lines is simple: check the bottom of the cookware. If it appears machined and silver, it's a "Classic" piece. If the pan's bottom is coated like the rest, it's from the induction line. For more details on the differences, visit our Classic vs. Induction page.
Orders
While we strive to maintain ample stock across our product range, occasional stock shortages may occur. In the event that an item you've ordered is temporarily out of stock, it will be shipped once all items are available. Read More.
Swiss Diamond now offers factory outlet pans directly through our Amazon and new eBay accounts. These are the exclusive platforms where you can find authentic Swiss Diamond factory outlet pans. If you have any concerns about retailers selling seconds, feel free to reach out to us for clarification.
Swiss Diamond Seconds are identifiable by a stamping in the center of the logo. This marking indicates that the pan is not of first quality and does not come with Swiss Diamond's renowned warranty.
While it's possible for any of our products to have a second, all will be clearly marked. We recommend avoiding pans labeled as "Outlet" or "Seconds," as we cannot verify the reasons for their factory rejection.