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Product Support

Product Support

 

Who We Are

Swiss Diamond cookware is manufactured mainly in Switzerland, using hydroelectric green power supply in a clean and safe environment and is controlled by the Swiss authorities; the Swiss Diamond brand is expanded today to high-end kitchen knives, stainless steel cookware, kitchen tools, etc.

Warranty

Swiss Diamond warrants to the original owner of the cookware that it is free of defects in materials and workmanship for the lifetime of the product. This warranty does not cover glass lids or handles. This warranty does not cover damage or destruction caused by misuse, abuse, accident, overheating, alterations or commercial use.

FAQ

Find answers to frequently asked questions of our company and our products. Some questions people ask are "where are Swiss Diamond products made?" and "why do you use cast aluminum?".

Technology

Here at the Swiss Diamond laboratory in Sierre, Switzerland, our engineers have developed a method of combining genuine diamond crystals with a high quality, nonstick composite for superior cookware performance. For this unique technology, the Swiss Diamond coating received a Gold Medal at the 1999 International Exhibition of Inventors.

Terms & Conditions

These terms of sale (“Terms”) apply to the purchase and sale of products (“Products”) through www.swissdiamond.com  (the “Site”) or through any other means, and constitute a legally binding agreement between the individual (“Customer” and/or “you”) using the Site and/or purchasing the products and Swiss made Brands USA., Inc. (the “Seller”).

Shipping & Returns

Orders placed before 12 pm EST, Monday - Friday will ship from our North Carolina warehouse that same day. Orders placed after 12 pm EST or on the weekend, will ship the next business day. Please be advised that UPS and FedEx do not ship on many national holidays, and we urge you to check your shipping times before placing an important order near or around a holiday.

Swiss Diamond Lines You'll Find Here

Nonstick Clad

nonstick clad saute pan with mussels dish inside

HD Nonstick

uncooked omelet in nonstick HD fry pan

Premium Steel DLX

past stew in premium steel dlx stock pot

XD Nonstick

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